Service

No-Inspection Free Return

How does Free Return Shipping work?

Free Return Shipping enables customers to return items that they have received without any shipping charges.
무검수 무료반품은 모든 센터 (DE, CA, JP, KR, CN )에서 제공되는 서비스입니다.

In order to be eligible for Free Return Shipping

Advantages of “Free Return Shipping”

How does Free Return Shipping work?

  • 1
  • Customer receives the package
  • 2
  • Submit a return request to the seller. (Ex. Amazon)
  • 2-1
  • Customer
Approved
Denied Free Shipping Label
Over $200
  • 3
  • If approved, submit a return request form to Ohmyzip and upload the return label.
  • 3-1
  • If merchandise is over $200, submit a return authorization, invoice of the import declaration certificate, and a copy of account transaction summary.
  • 4
  • Customer selects date and local postal company will pick it up.
  • 5
  • Local postal company picks up package.
  • 6
  • Is delivered to Ohmyzip warehouse, weighed, labeled, and cost of return will be automatically deducted from prepaid points or will be charged to the credit card.
  • 7
  • Package is shipped to seller’s country.
  • 8
  • Goes through customs procedures at seller’s country.
  • 9
  • Package is tendered to WarpEx.
  • 10
  • Ohmyzip drops off package to a postal company.
  • 11
  • Customer receives confirmation of return and refund by seller.
** If you select a “pick up date” when submitting a return request, your date and request will automatically be notified to a local delivery company.
** Depending on the condition of which an item is being returned, the incurred fees will be paid with saved payment methods (credit card or prepaid points).
** If the credit card information is not valid or there is insufficient prepaid point balance, the return process will not be completed until fees are settled.
** Due to the reason stated above, the return process may be stopped or delayed which may cause a storage charge to be incurred.

Things to know when using Free Return Shipping